there is no need to save a .taxYYYY file. that is the TurboTax data file that is saved automatically when you close desktop. to do another return from scratch with desktop, open the app and use the blue link that says start a new return if it was already started it should appear in the list of returns below where it says "continue your 2023 return" then on that return click the continue icon
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make sure the returns are actually e-filed by going through the entire Turbotax process including selecting e-filing and then on the page that has an orange transmit now link, click on it. If you successfully do this you will get two e-mails. one says submitted, the second will say either accepted (you're dome) or rejected in which case we would need the complete rejection message to help you solve the issue. issue) and when successfully submitted a second
