LeticiaF1
Expert Alumni

Get your taxes done using TurboTax

You should try two things:

 

First clear your cache and cookies. See this FAQ, for your particular browser.  You can also try using a different browser.

 

Then delete your current 1095-A and reenter it:

  1. Open or continue your return
  2. Select Search and enter 1095-A
  3. Select Jump to 1095-A
  4. Next to the form select the trash bin to delete it
  5. Stay in the same section or repeat steps 2 and 3
  6. Answer Yes and enter your 1095-A info on the next screen
    • We don't need all the info from your 1095-A. We'll only ask about the info that affects your return.

If there are any zeros in your form do not enter them just leave the boxes blank.  

 

Please reach us again if you continue having issues.  

 

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