Thank you. However, didn't cover the issue. The program kept asking me to download a state return. However, it would just hang. I had to first delete last years Turbotax app because I felt it might have been conflicting. Then I had to delete the 2023 app. I had to go in to my search on the computer and search for .tax2023 and Turbotax2023 and delete com.files, plist files. I moved the document out of my computer and renamed it. The program then searched for the document that I could NOT get out of the system. Then it found the new one, with the name that wouldn't work and hung. So, I had to remove everything again. I had to create a new return, starting from scratch and it finally let me start again after I reinstalled it again (this is now over 2 hrs of work). However, the program couldn't find last year's .tax2022 and it populated from a test .tax2022. So, I now am in my THIRD return (out of five) and fortunately I was able to download the one I had started after I got through all this so I am able to reenter some information. Of course, since TT never actually saves all the work documents with all the info that has been entered, I can't repopulate everything. But, at least I think I may be able to get this done.
It all started because the "tax due" on the federal was completely erroneous.
