Thanks for reply! Here is how my W-2 looks like...so there are two copies, the first copy has every box filled out and box 15 is MA. The box 16 shows the same amount as box 1 (which I beleive box 1 is federal taxable income).
The second copy, however, leaves everything blank except box 15 -17, and box 15 is RI. Becuase I live in MA and work in both MA/RI for the same employer, the box 16 of this copy records tax payable to RI.
Now when I file it in TT, I firstly filed out RI state tax and saw a credit, and then I filed MA tax return. TT automatcially added the box 16 of both copies (let's say, MA box 16 is $75k, RI box 16 is $15k, now it think MA income tax is $90k). I then I selected Select "No"on whether my "W2 Wages" transferred. Then on the next page select "Yes" only use the MA box 16 to calculate your MA taxes. Then it shows the correct numbers.
However, when I do the final review, I got this message: "reason for e-file ineligibility: resident returns with other state source income and only reporting massachusetts source income from form W-2 box 16" and it asked me to paper file MA tax return. But the numbers are all correct and correspond to my W-2 numbers. Should I ignore and continue with e-file?
