@depenmark wrote:
Well, it is certainly not nice to have this feature out there for years and then change it. Bad PR move (or I think it is now known as 'Optics'). This does not instill brand loyalty. Intuit should remember they do NOT have a monopoly on tax software. Yes we shared within the family for years, us and three adult children. Now they have chosen to go with another brand. I can certainly understand limiting the number of filings per license, and 5 is reasonable. But Intuit lost potential future customers. Once the grandkids are of age to be filing, no doubt their parents will share this story.
I couldn't agree more. I've been a long time Mint user and pretty unhappy about the timing of ending the service this weekend just 3 weeks before taxes are due when the company full well knows that people depend on mint to extract income and expense data to help them with their taxes - what are they thinking? and it doesn't help to have watched Hassan Minhaj's take on Intuit published 3 years ago if you want insight into the organization and how much easier our lives could be.
All these moves just rub me and our family the wrong way yet I will fully admit, we just bought a license last night, saw this fine print and came here looking for clarifications. Many of us are really used to the TurboTax interface and we've tried alternatives (both government and corporate solutions) and realized really quick others were still playing catch up.
It is indeed frustrating when you want to support Intuit and want to stick it out. You are correct - it is difficult to recommend any of Intuit's offering by word of mouth and this is a shame as the software honestly does get our taxes done and makes it easier.
