Thanks for the reply. I followed your directions and still come up with the same error message.
To provide some detail, my problem has not been with downloading the program, rather once it is downloaded, it cannot communicate with the TurboTax server.
In any case, I de-installed the Premier TT desktop program, followed your instructions, and downloaded the program successfully. However, the newly installed program cannot communicate with the TurboTax server (which it does as soon as it is installed to obtain updates).
Without straying too far off of the current issue, as stated above, here is some history. I previously bought the Deluxe TT Desktop program, it downloaded and updated fine. I completely did my taxes on that program (although I could not connect with my broker...probably different issue), and when completed, I transmitted the return to the TT server. It gave a message, "Oops....there was a problem". It said to try back later, I tried back later at various times over the next 24 hours with no message. I completely deleted the Deluxe version and all files associated with it. I bought the Premier version and now cannot even communicate with the TT server to obtain updates for the new program. One of my major concerns is: did my tax transmission from the Deluxe version actually go through and get filed with the IRS?
