obxnc2017
New Member

Spouse is deceased and software cannot remove him as primary!

My husband died in Feb of 2022 - last year the return was filed and he was primary.  Using the SAME profile for 2023 filing - removing him as he is no longer valid for this return.  IRS keeps rejecting my filing saying the primary on the return is deceased.

There is clearly an issue inside the software retaining this data somewhere.  Twice rejected and twice on the chat with "experts".  I was told if it gets rejected again, print and mail it.

I have asked for a refund of all or part of my fee paid to Turbo Tax as they cannot seem to find this issue and I see this keeps happening to others.

If I can get my money back, I will refile with H&R block.

Ridiculous