We would like to take a deeper dive into this message to assist you. In order to do this, it would be helpful to have a TurboTax ".tax2023" file that is experiencing this issue. You can send us a “diagnostic” file that has your “numbers” but not your personal information.
To do that:
1.Select Online menu
2.Select Send Tax File to Agent.
3.A pop-up message will appear, select Send.
4.Reply back with the Token Number.
@dag14
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