- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
@MonVij wrote:
I moved in 2023. Error is in Repayment for 2023. I called IRS and got the exact amount for repayment. When I click transmit, Turbo Tax checks the form and end up at the same line of 5405, where there is repayment amount and highlights in Blue. Please help
You will either need to contact customer support by phone, so an agent can look at your exact file with you,
or
Go to the Support menu and select "Send file to agent." This will upload an anonymized version of your file to the tech support database and give you a token number. Post the token number here. That will allow a support person to know which file is yours when they look at the error, and they should be able to follow up by email. However, I can't guarantee that I can find a support person on this board to look at your token (I can ask). So if you want to know for certain that you have someone's attention, you may want to call in.