Yes, this rejection means that the IRS has issued you an Identity Protection Personal Identification Number (IP PIN) and you didn't include it when you filed your tax return. Your state was rejected because the federal must be accepted first.
The IP PIN is issued by the IRS when you have experienced tax related identity theft, or when you have requested an IP PIN as a security measure.
They mail a letter to you letting you know your IP PIN for the current year in January. If you didn't get the letter, you can retrieve your IP PIN form the IRS by following this link.
Once you have your IP PIN, here's how to fix your return:
- Sign in to TurboTax Online and select Fix my return
- On the Let's fix your return and then refile screen, select Fix it now or Revisit.
- The next screen will show an explanation of what is wrong. If you don't understand the message, post it here and TurboTax can help you with it.
- If the program doesn't take you to the IP PIN screen, scroll down to Other Tax Situations, select the down arrow to the right.
- Select Review/ Edit.
- Select the down arrow to the right of Other Return Info.
- Select Start or Update to the right of Identity Protection PIN.
- Answer the first question Yes.
- Select Add to the right of your name.
- Enter the number on the next screen.
- At this point, look for Continue to file and keep going until you submit your return again.
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