The glitch is still there for TT Premier Desktop for PC. The phone rep yesterday said she'd elevate the issue and call me today, and it is now 3.5 hours after the time she promised to call me and she hasn't called. I had also called 2 days ago to report the same error, and that rep also said I'd get a callback and I haven't. Customer service is disappointing. Since this is a known glitch, I don't know why it still isn't fixed.
I cannot efile my return with the error for W-2 Box 11 StateID code. If I were to follow other people's workaround and check the wrong box: "No, this is money I contributed to my nonqualified or Section 457 plan." to get the error message to go away, the W-2 Box 11 income moves to 1040, line 1a instead of Line 8 (where it is supposed to be). Also Schedule 1 disappears because Schedule 1 line 8t is populated only if you check "Yes, I took this money out of my nonqualified or Section 457 plan," which is the correct answer. The "No" workaround results in incorrect 1040 entries, even if the end-result taxable income and tax is the same. If this programming error doesn't get fixed, the program won't let me efile. I'd have to paper file by mail, which defeats a lot of the value of paying for Turbotax. Since so many others in various states already reported this glitch from January, I don't know why I still get the error message as I have done all the updates to the Turbotax.
