I also have the similar issue today...live in MA but work in MA & RI offices for the same employer. My employer has sent my two copies of W-2 that allocates the amount I earned in MA and RI, everything went smooth until I did the final review and I got this message:
"reason for e-file ineligibility: resident returns with other state source income and only reporting massachusetts source income from form W-2 box 16"
I confirm I selected Select "No"on whether my "W2 Wages" transferred. . Then on the next page select "Yes" only use the MA box 16 to calculate your MA taxes. Should I continue submitting?
