This is not a question. The notion that you charge to file a State return, AND THEN AFTER GOING THROUGH EFILE AND FIND THAT YOU CHARGE $40 TO GET MY MONEY BACK, WHEN WE ALL KNOW DAMNED WELL THERE IS NO EXPENSE TO YOU FOR THIS PROCESSING.
IN ADDITION TO THE BAIT AND SWITCH ON YOUR MATERIAL, THE PROGRAM THIS YEAR STUNK
1)MY SON WAS ELIGBLE FOR PROPERTY TAX CREDIT FROM MN. THE PROGRAM DID THAT FINE
2)WHEN I DID MY NEPHEWS THE PROGRAM WOULD NOT TAKE ME TO THE STATE FORM. HAD TO DOWNLOAD FROM MN
3) FOR SOME UNKNOWN REASON THE PROGRAM DELETED MY NEPHEWS ENTIRE RETURN, INCLUDING THE SAVED COPY. iN ADDITION i HAVE BEEN TOLD BY TECH SUPPORT THERE IS NO WAY TO ACTUALLY DELETE. i WILL BE USING ANYONE BUT tt NEXT YEAR, BEEN A USER SINCE PROGRAM INCEPTION, WILL LOOK TO tAX aCT, h&r AND THE FED IF THEY EXPAND.
