No, not yet. I called them before I posted here (and therefore before you suggested the terminology "block payment"). I will call them again, but I did tell them that the tool (TurboTax) would neither take my credit card nor would it allow me to deduct payment from my Federal Return. Yet, they closed the ticket anyway. In fact when I asked if I could get a ticket number, they told me they didn't have one.
Not great service. Not looking forward to calling them again.
