Thanks for your response. It seems like it's a software issue that needs to be fixed. I don't know that I buy the explanation that "it's too much" for the software or the computer to process, unless this part of the software is poorly written. As a tax-familiar but not a tax expert person, I don't know if the correct numbers are in the actual tax form when the summary in the screenshot doesn't show the number (especially as it is compared with the previous year in the column to the left that shows up as a number). I hope this issue gets forwarded or escalated to the right people.
