rrllc2004
New Member

Get your taxes done using TurboTax

There is no confusion at my end ... I purchased the CD, stand alone version (as I normally do) ... not trying to run it as an "online" version. Both jcrreid and rrllc2004 are both me. When I finished the loading of the program and tried to use it I got the error 70001 "TurboTax is already running under another account. Switch users and run TurboTax from the other account to continue" ... why this error or how to fix, no assistance possible. The only thing I could think of was, at one point earlier this year, I looked at the iPad version (on my iPad) to see if I wanted to use it this year. I decided I did not like that version and went on to install the CD version as per my normal. After installing the program on my computer I was unable to run it because of the Error 70001 kept popping up. Tried uninstalling and installing again, made a new id for intuit (rrllc2004) ... nothing worked. Of course tried over and over to get help ... but we know how that turned out. As I said NO CONFUSION here I did not try to log online to use the CD version. Never got the CD version to move past the error.