Turbo Tax Home and Business Desktop (not online) 2023, Windows 10. I"m ready to file my return. When I try to pay the $25 for state efile, a blank window pops up (for enter credit card info) and unable to enter credit card info. I spent at least 2 hours on phone to 'support'. they asked me to do stuff that didn't make sense (stop ad blocking on Chrome, even though Chome not running!). Decided to mail state form since TT wouldn't let me enter credit card info. Before mailing and on my own (no TT 'support;'), I decided to do one last Google search for solution to this problem. I found comment somewhere suggesting run TT in Windows 8 compatability mode. So, before starting TT, I right-clicked on TurboTax 2023 icon>properties>compatibility>then selected "Run the program in compatibility mode for Windows 8". This worked for me. I was then able to get the proper credit card entry screen, enter my credit card info and file the state return.
