AmyC
Expert Alumni

Get your taxes done using TurboTax

I put in two kids and they both show the correct numbers.  Since you are using the online version, you may have a bit of data stuck somewhere. I really think you need to delete the CS form and maybe the college saving entries for the kids in the program. Follow these steps:

 

Online version:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

  1. Delete the form/ worksheet- if possible, see How to Delete  
  2. Log out of your return and try one or more of the following:
    • Don't use Internet Explorer.
    • Clear cache and cookies,
    • Sign in using a different browser.
    • Sign in using a different device.
  3. Log back into your return.
    • Enter the information again.

 

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