You completely missed the pointy about IDnotify and Turbotax. Let me restate what resulted from numerous hours of "reaching out". IDnotify will connect users with a "technical specialist". When the connection is made, the user gets connected to a Turbotax representative who eventually tells you to call IDnotify. It is called an endless do-loop. I tried to break this do-loop for months. Both IDnotify and Turbotax haver failed to meet the commitment made to users regarding MAX Benefits. .
