I'll give it a try. It still makes no sense that a "Premium Tax Credit" was given on a month where no policy premium payment was received. We know the SLCSP would have been the same. I'll call the Market Place 800#, this seems wrong and we will find a good correction.
Not only did the auto pay fail and no one from Marketplace notified the individual - they unknowingly went 5 more months with out coverage due to non payment with zero correspondence about the issue which wasn't discovered until open enrollment. Unbelievable, and now they may now owe tax. Thanks for your help.
