Get your taxes done using TurboTax

Received this same message during e-filing.  Have been unsuccessful at getting customer service to resolve this issue.  Apparently it has happened in the past.  Can’t belief this has not been addressed. I was told today that it is not with Turbo Tax software but rather the billing third party.  I was told to keep trying.  I have been trying for 2 days with no progress.  Any suggestions appreciated.