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Get your taxes done using TurboTax
Can't get past the "Hmm, looks like we hit a slight snag in this section" message.
I click on the file, then start, I see my refund, the order summary says $0, then hit confirm payment and I get the above message.
Tried using Edge and Chrome browsers. Checked all updates. Tried using a different computer. Tried using my phone, connected to 5G in case it was my wifi. All produce the same message. Any ideas? (I have been on the phone with Turbotax tech support for 2 hours, 10 minutes.
March 12, 2024
3:50 PM