I am having trouble, too. Using Desktop version for Windows, and I did a download, not a CD install. I have a brand new DELL laptop. I put the two tax files from 2022 on a USB drive, the one ending in .tax2022 and the .pdf file. NEITHER will transfer. The .tax2022 sits there forever when I click the "transfer" button. Nothing happens. It flashes something quickly saying "Transferring your return" for about one second, but it never says it is done. I tried the "browse" option and chose the .tax2022 file with the same results. When I did the "browse" option and chose the .pdf (it says .pdf and .tax2022 are both supported!), it says it transfers, but things are missing. Once I started the return, it asked me for my phone number and when I got to the W2, it didn't know about my employer. It was as if I were starting from scratch! I need the data transferred because I have depreciated items that need to be there from past years.
I am now trying to call Turbo Tax for the THIRD TIME. I am very frustrated because I have spent 1.5 hours and haven't even been able to start my return yet.
