RDC6
Level 2

Get your taxes done using TurboTax

The screen shot showing that Indiana Schedule IT-2210A is "Ready for print" is misleading.  TurboTax does NOT actually even complete the IT-2210A, even if a user elects to print and mail their tax return.  When a user has unevenly earned income TurboTax defaults to the IT-2210, which is only to be used for evenly earned income, which it then includes with the documents it prints.  And then, in some cases, TurboTax will incorrectly compute and add a penalty to the tax return.

 

The only way to avoid the penalty is to print Schedule IT-2210A from the Indiana DOR website, and manually complete and include the document with your printed and mailed tax return.  You'll also need to print and complete a new copy of Form IT-40, since the tax penalty will be included, in error, on that form as well.

 

I reported this to Intuit a full month ago, and tried to explain this problem and its consequences to the TurboTax user, in a two-hour phone call with a support representative.  I know that other TurboTax users have also reported the same problem.  Unfortunately, the company doesn't seem to think it's a priority to fix, even though we're most of the way through tax filing season.  It's a pretty disappointing response given that TurboTax is marketed as a premium product with a "maximum refund guarantee" and "100% accurate calculations guarantee"!