Purchased Turbotax Premier on-line and although they state that you only pay after filing, I was advised by turbotax live "expert" that I could pre-pay and save money.
I can not use Turbotax to file my return as it can not accurately handle my tax situation. They are refusing refund because I was using on-line version, despite the fact that I will never file with Turbotax.
Anyone experience this deception? Perhaps time for another investigation into their advertising practices.
