Thank you for responding to my question. I allowed pop ups in my default internet browser and I am still getting the same error message that I cannot connect to TurboTax cloud. This is very frustrating. I have been using TurboTax for over ten years and never had a problem until this year with the cloud. My login is working because I am able to sign into this page and use the discussion board. Are there any customer service staff who work for Intuit TurboTax that can help? Otherwise, I will need to use another method to file State taxes, which I do not want to do because all documents have been completed. I just need to pay the filing fee.
