I spent two frustrating hours on March 4 on chat with TT on this issue. I think very clearly they are not implementing the Census Tract GEOID with reference to the **two different** appendices (low-income census tract *OR* non-urban census tract). I am in a non-urban census tract when I follow the instructions on Form 8911 Instructions Worksheet 1, but TT keeps telling me my credit is $0.
After failing in the chat, I kept trying different agents on TT yesterday to escalate, escalate, escalate. I finally reached a very nice human who said he was new to working with TT and after checking whatever sources he had access to, he said he sees they have a date for a revised Form 8911 - which I assume will work?? - and it is MARCH 10.
