Sometimes closing your return and clearing your computer or running an update on the program, can fix some issues. First close your return and follow the steps below to see that you need to do depending on the version of TurboTax you are using:
- If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.
- You can also try using a different browser
- If using TurboTax Desktop: Please see this FAQ.
- Make sure you have ran all the updates
