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Get your taxes done using TurboTax
I am unable to refile because Turbo Tax doesn't give me a different option to verify my identity. The state has an incorrect drivers license number for me, and the software no longer offers to give me a different option. I was specifically told by an agent (on the phone) that I would have to pay again. I also tried to file for a refund of my purchase but the form doesn't have a submit button so after entering my information, II coudn't submit it. And I am very close to the 60 day limit. Very frustrating.
March 2, 2024
9:22 PM