My state return was rejected due to a drivers license problem. ( my license number was changed when I got a Real ID but the state must still have my old number on file.). When I tired to refile with another method of ID, the program would only present the drivers license option. No point in going that route again. However, I was also told by a TT agent that I would have to pay again to refile….another $25! Is that incorrect? If so, is there a way to get the original methods to show up so I can select providing my state PIN number or last year’s AGI. I feel Turbo Tax is just trying to get more money, not help you to file. How can they charge money for a return that never got filed due to the rejection. Filing by mail is a big pain and means more cost due to registered mailing fees, and as it stands, even if it’s free, I can’t E-file because the license number would be rejected again.
Thank you!
