I was told today by a Turbo tax agent that I would have to pay again to refile after a rejection due to a drivers license problem. However, the software now won’t allow me to enter a different e-file identification method, such as my last years AGI or my state pin., so even if it was free, I can’t e-file. Do you know a way to get back the original methods to verify my identity? Then I could e-file if I wasn’t going to be charged another $25.
