Bart31
New Member

Military discount not applied!!!

Like the title says, the "supposed" FREE filing for military personnel is not being applied to Turbotax products. Does not matter if you already input your military info or filed your return...there is NO discount! Don't even try putting your credit card info, once you hit the button it charges it right away, no confirmation or anything, no going back. Customer service is useless. I tried to file a refund online and was answered with a stupid email saying they cannot issue a refund because it's only for turbotax CDs/downloads and not covered by their "Satisfaction Guarantee"! You better fix this issue Turbotax! Shame on your company for promoting your product to the military!!! I'll make sure everybody I know never uses Turbotax and I'll file my taxes next year with H&R Block!!!