You should first clear the cache and cookies It handles many issues that seem nonsensical on a regular basis. First close your return and follow the steps below to see that you need to do depending on the version of TurboTax you are using:
- If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.
- You can also try using a different browser
- If using TurboTax Desktop: Please see this FAQ.
- Make sure you have ran all the updates
