UPDATE: talked with TT again today for 1 1/2 hours. They found the problem. On on 1099-DIV that TT imported from a financial institution, the boxes that had no $ amounts in them had 0.00 entered in them. (Again, this is due to TT's import. I did not type in 0.00). I was told to "blank" all of those boxes instead of the 0.00. Then the error about "Payer name on Dividend Income Worksheet cannot be left blank" went away. And I was able to e-file both federal and Iowa returns.
