As of March 1st, I spoke with a representative whom was a supervisor by the name of Diane. She hung up the phone on me and refused to provide me with any assistance. As of March 1st, the new date they provided, I still cannot file. This is the worst customer service I could have ever imagined. She was rude, not helpful, and went as far as hanging up the phone on me. This is what Turbo Tax has to offer.
