Iv. Ive used turbo tax the last 3 years without incident. Well, this year I had to pay $39 fed and $39 state but they took $79. I called them and one rep said to file for a refund and when that got denied they said there was a $40 processinf fee. At no time before I filed did i come across a $40 processing fee. They are refusing to refund any of my money & its not right. Never had issues before but now especially after that lawsuit. Seems they make it up as they go or are not up front about whats free and whats not before you file and not in extreme fine print. They owe me a minimum of $40 & I dont k ow what else todo. Youd think that tveyd be more willing to reimburse the 40 rather than another lawsuit which is beginning to lool better all the time.
