Get your taxes done using TurboTax

I just had another ridiculous experience with Turbotax.  I have been trying every day for the past 3 weeks to launch Turbotax.  Every time I get a pop-up box saying I'm not connected to the Internet.  Which is, of course false. This morning I tried to launch it, and it went through an automatic update.  It installed some new program updates.  Then it said you are ready to start - and when i clicked on "launch", I got  the same message "You are not connected to the Internet."  How can that be.  Just 30 seconds before, the program downloaded updates from the Internet.  

 

Is anyone from Turbotax/Intuit looking at these posts??   Do something about this problem!!