MonikaK1
Expert Alumni

Get your taxes done using TurboTax

If you are referring to an email regarding accessing your tax return:

 

TurboTax sends automatic emails to notify you of changes made to your account, such as updating your payment method, changing your password, or signing in for the first time on a new device.

 

TurboTax is letting you know that someone signed into your TurboTax account. This message is sent to you on the off-chance that your account was accessed without your knowledge. This most often occurs when you log in using a different device or computer than you used the last time you logged in. 

 

If you are referring to an email about your tax refund, this usually means your tax return was checked by the IRS and there was either a change in the amount of your refund or the amount of what you owe.

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