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I have tried numerous times over several days, and with 2 long phone calls with customer service reps with no success to install TT2023 on my Mac running OS Sonoma 14.3.1 with M2 Pro processor. Customer service reps said I needed to hard wire my internet connection - done but did not help. I turned off all firewalls and virus/malware probrams and still no success. Repeatedly uninstalled, reinstalled, shutdown, rebooted, etc., all with no success. Customer Service finally sent me a form to fill out for a refund for the Deluxe version I purchased and downloaded. I then went and purchased a CD version of the Premier version and repeatedly tried installing that with no success. My guess is that TT2023 is incompatible with OS Sonoma and/or the M2 Pro processor.
Luckily I had my 8 year old MacBook with OS Monterey 12.7.3 installed and was able to successfully install TT2023 on that machine.
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