When I clicked transmit, after 10 seconds or so the following message appeared:
“FAILED VALIDATION. There is an update available for your version of TurboTax. Before you can file electronically, you'll need to get this update. To do this, go to the Online menu and select Check for Updates.
A Federal return that matches this state return could not be found. The IRS requires that all linked state returns be filed after or in conjunction with the Federal return.. Please verify that your Federal return has been e-filed and has not been rejected by IRS.”
Did update & was told TurboTax was up to date. Uninstalled and reinstalled. Even though I had installed the included state, TurboTax instructed me that I needed to download the state which I did and was charged $20!
Attempted to transmit and got same error message. Uninstalled and reinstalled again with same result although I wasn’t prompted to download the state again.
Based on some other message threads, I did an update on my Lenovo laptop. The pending updates were for graphics card and a firmware update. I did those (it’s now after $20, a couple hours, and past midnight). Thankfully after doing the computer update, my taxes were successfully transmitted and accepted by federal and state.
As you can see, the incomprehensible error message had nothing to do this actual problem.
I have used TurboTax since it first came out many years ago and this is the worst problem I have had. Disappointing. I expect products to undergo continuous improvement. Do better.
