I did speak to Intuit support and they said they would look into it.
I also reported "Community Subscription Update" emails that started arriving as soon as I created a new Intuit acct required by Turbotax desktop. Those emails were associated with an old Intuit account I had created last year but no longer had any way to log into. Why I wasn't seeing subscription updates this whole time is a mystery. Those emails seem to have stopped so maybe support fixed it.
