Get your taxes done using TurboTax

Doesn't your answer about clearing your cookies, history and cache' only apply to turbotax online user?  I should have mentioned that I used the desktop version of turbotax.  I checked my turbotax account just in case but I didn't see anything about the status of my filing.  I had two turbotax customer support people helping me over the phone last night, but they couldn't find anything wrong.  They concluded that I should try to transmit returns at a later date in hopes that the problem may be caused by something Federal or State (NY) may be working on to update on their end.  What do you think?