It appears that you're working in TurboTax Online. If that's the case, try clearing your browser's cache and deleting your cookies, then see if you can continue where you left off. See the TurboTax Help articles How to clear your cache and How do I delete cookies? for guidance.
If this doesn't work, please provide the following information:
- What state return are you working on?
- What city and county did you live in during the tax year, and what city and county did you work in?
- Did you live and work in those places for the whole year?
- What school district do you need to enter?
