There are dozens of similar comments in these chat rooms. I spoke with an Intuit Customer Service Supervisor and I came away from the conversation with very little faith that Intuit believes this is a real problem. It's really hard to believe. Hundreds of people are losing thousands of hours of work and the customer service rep told me that the solution was simple - just start your return again. Google on Turbotax and 567809 and you'll see the frustration out there. You are not alone.
