JohnW152:
Per the sr. customer service and developers, the Turbotax Business State "loop" issue is caused by the update for the State Taxes (forms) not ready.
As of tonight, the 2/23/2024 update was released. Big issue!!! The "LOOP" for Pennsylvania is not working. This is EXTREMELY PROBLEMATIC!!! Many others are dealing with the same issue.. The state download is paid for, downloaded, but the State taxes will not start. Thus... we can't file our State taxes by 03/15/2024. I highly doubt Intuit will be paying the penalty for late filing because of a software issue.
Note: I tried the "delete turbotax all versions, go into the registry of window, etc etc etc... I am convinced it's a software issue within Turbotax business.
How can we escalate this issue to the development team as CRITICAL. I wish this was a one-off.. but it's not.
