The customer support number does not reach a person -- it is only another way of getting the same incorrect information related to this topic.
I can confirm that the same security problem exists on my Turbotax Online. Specifically, going to Documents you can reach a Linked Accounts tab that shows a list of linked accounts. However, the instructions on that page are incorrect since there is no way to manipulate items on the list. If Turbotax does not fix this security problem, it could end up being sued by hundreds of thousands of users if the credentials stored with the list of linked accounts is compromised in a security breach. Since we are talking about credentials to the financial accounts of Intuit customers, such a class action suit could be big enough to bankrupt Intuit in the worst case scenario (together with the loss of billions of dollars by Intuit customers). It is really astounding that Intuit does not want to fix this software problem which many users have pointed out in 2023 and 2024.
