Ive called just to see if TT representatives knew there was a problem. Its no shock that they were clueless. I even had 1 get defensive when I said TT was having an issue and try to blame the IRS. He promptly hung up on me after I said I dont need to hear a defense of TT, because they clearly messed up. Im guessing they are gonna try to sweep this under the rug and offer no reimbursement for those affected. I dont care what the outcome is, Im going after them for deceptive practices and lackluster customer service.
