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Get your taxes done using TurboTax
I have the same issue just yesterday, Turbo Tax needs to do way better to support their customers. I don't know if they are even looking at these forums or even care.
My issue
- the YES / NO boxes under Qualified Energy Efficiency Improvements show up checked under form 5695 when I'm in Turbo Tax but the printed version shows unchecked, I assume the data isn't making it to the IRS
- I filed twice already both rejected, I have no idea what ramification this will have in the future
Suggestions
- Turbo Tax knew about this issue, y wasn't there a msg informing users???
- Turbo Tax should offer a partial refund for their product, we pay for a working product and it's not working and costing us time and possibly issues with the IRS
- I don't see a report a bug feature in Turbo Tax, they should include it
- I've been using Turbo Tax for years with no issues, but this year it has been a disappointment