- First, sign out of your account (otherwise, you'll be thrown into a loop in step 2).
- Go to our Let's get you signed in page.
- Enter your email address, phone number, or user ID.
- We'll send a code to either your email address or your phone. Enter the code we've sent you.
- We'll show you a list of your accounts. Select the one you want to sign in to.
I've gone through these steps several times in several different ways (new browser, incognito, different browser, cleared cache) and at step 5 it just logs me in to turbotax.
I called support and they were able to see I have two separate intuit accounts with the same exact information but were not able to give me a way to distinctly log into both of them. I tried changing my email on the one that was being logged in on on this computer hoping that my other email would log in to the other account and now it just says that there isn't an account with the old email.
I'm pretty sure they messed something up on their end.
