I do my taxes online every year and started this year and got as far as I could without some of my tax documents that haven't arrived yet.
I logged in at work and it's like I'm starting over. Not only that, but it's not remembering my previous taxes.
I don't have multiple accounts. I double checked that per this link: How many TurboTax accounts do I have?
I think this happened last year, too. It just corrected itself eventually? Annoying because I wanted to quick grab one of my kid's SSNs for something else.
